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Assistant Store Manager, Brand Central 1148 Ventura, CA job in VENTURA - Sears Holdings (ventura, in Ventura, California For Sale

Type: Sales, For Sale - Private.

Assistant Store Manager, Brand Central xxxx Ventura, CA job in VENTURARequisition ID: xxxx49BRJob Function: Field ManagementEmployment Category: Regular, Full:timeState: California (CA)State or Province/City: VENTURALocation: xxxx E MAIN ST VENTURA, CA xxxx3, USPost Code: xxxx3Post Date: 06/24/xxxxBrand: SearsBusiness Unit: Stores : SearsStore: xxxx8: Sears Ventura CACRITICAL SUCCESS FACTORS: Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results. Adhere to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95 of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid:day through evening, Sunday) Follows the weekly Playbook process to develop and prioritize action plans with timely follow up. Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up. Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments. Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards. Attracts, hires and on:boards store staff as measured by appropriate performance scorecard, retention and new hire survey results. Executes the clients (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence. Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit and Client Commitment tools, including effective completion of: o Employment compliance and retention o Selling skills and processes including selling tools (Cyber Scholar, Sales Today) o Recruiting, staffing and scheduling (SSG) to meet LRQ scheduled vs. worked requirements with intense focus on nights and weekends o Business Literacy, Assortment Accuracy, Take it Home Today, Display Disposition/Floor Sample processes o Floor sets and resets(Adjacency changes, POGs, MSP) o Ready All Day compliance o Pricing accuracy (ad sets, markdown, clearance) o Protection Agreement and Merchandise Replacement Agreement opportunities o Training completion and associate role playing o Employee communication and recognition Focuses and invests time on customer facing activities including selling and operational support processes. Ensures the department is Location Certified and every associate is Role Certified to do his/her job. Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising. Embeds the Company return policy and Pledge of Fairness. LEADERSHIP BEHAVIORS Customer Focused: Expects and inspects core processes and clean and bright standards. Expects and inspects execution of clients merchandising and operating plans. Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions. Is the customer advocate and surface opportunities to improve the end to end customer experience. Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web. Leadership/People Oriented: Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful. Facilitates dialogue between front:line associates and the store leadership team. Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage

State: California  City: Ventura  Category: Sales
Sales in California for sale

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